A simple approach to customer service
Over 20 years ago I was fascinated by a piece of research that revealed that the human mind is only capable of holding about three or four things in our ‘working memory’ at any one time; working memory being the information we can pay attention to and manipulate.
It is with this in mind that our customer teams work on the basis that once they have received your request it is our responsibility to act on your requirement and, where necessary and appropriate, keeping you informed as to progress.
Through this ‘consider it done’ business philosophy we have become the trusted partners of UK plastic processors. In order to make this philosophy a reality we select our team members, continually train and develop them, provide excellent resources and empower them to provide you with the services that you say matter.
Great service made simple – connecting UK plastic processors with the world’s best polymer producers.