We have a unique way of working, specially designed to suit everyone who deals with us.The processes we employ set us apart from any other distribution business and have been developed to ensure consistent customer contact, speed of response and the highest possible levels of access to individual expertise. Ultimately this means constant reliability and excellent pricing. It’s this unique way of working that really makes us different.
Our processes have been developed carefully and are guarded and nurtured by our specialist teams, using our expertise and innovation in order to suit each different type of customer and supplier.
Why did we define these processes?
Above all, we know that price, availability and flexibility are of paramount importance in our industry. Because we work in different ways with our partners dependent on their needs, the ones that know us have come to regard us as both integral and indispensable – because we manage these three things perfectly.
It’s our processes and supporting team structures, carefully developed, that enable us to do this so well – underpinned by our application of the right expertise and innovative approach to suit each different type of customer and supplier. It’s this unique way of working, specially designed to suit everyone who deals with us that really makes us different. The difference this makes is that we have customer and supplier promises that we can back up – truly setting us apart from the competition.